New Tools for Tech Services Workflow: SpringShare, Slack, and Beyondo Title

Amy McGohan; Beth Juhl; Cody Hackett; Lisa Lindsey; Mary Gilbertson

New Tools for Tech Services Workflow: SpringShare, Slack, and Beyondo Title

Amy McGohan, Beth Juhl, Cody Hackett, Lisa Lindsey, Mary Gilbertson

Harding University

University of Arkansas

Research output: Contribution to conference › Presentation

Abstract

Most of us think of LibGuides and LibAnswers as tools for public services to interact with library patrons. Discover how the University of Arkansas Libraries Technical Services staff created StaffGuides to document cataloging and serials procedures, LibAnswers to manage problem reports with catalog records or subscription access, and the Slack app to keep communication flowing without filing up everyone’s email box.

Original language	American English
State	Published - Nov 2016
Event	Arkansas Library Association - Little Rock, Arkansas Duration: Nov 1 2016 → …

Conference

Conference	Arkansas Library Association
Period	11/1/16 → …

Keywords

technical services
library workflows
springshare
slack

Disciplines

Library and Information Science

Cite this

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title = "New Tools for Tech Services Workflow: SpringShare, Slack, and Beyondo Title",

abstract = " Most of us think of LibGuides and LibAnswers as tools for public services to interact with library patrons. Discover how the University of Arkansas Libraries Technical Services staff created StaffGuides to document cataloging and serials procedures, LibAnswers to manage problem reports with catalog records or subscription access, and the Slack app to keep communication flowing without filing up everyone{\textquoteright}s email box.",

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author = "Amy McGohan and Beth Juhl and Cody Hackett and Lisa Lindsey and Mary Gilbertson",

year = "2016",

month = nov,

language = "American English",

note = "Arkansas Library Association ; Conference date: 01-11-2016",

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AU - McGohan, Amy

AU - Juhl, Beth

AU - Hackett, Cody

AU - Lindsey, Lisa

AU - Gilbertson, Mary

PY - 2016/11

Y1 - 2016/11

N2 - Most of us think of LibGuides and LibAnswers as tools for public services to interact with library patrons. Discover how the University of Arkansas Libraries Technical Services staff created StaffGuides to document cataloging and serials procedures, LibAnswers to manage problem reports with catalog records or subscription access, and the Slack app to keep communication flowing without filing up everyone’s email box.

AB - Most of us think of LibGuides and LibAnswers as tools for public services to interact with library patrons. Discover how the University of Arkansas Libraries Technical Services staff created StaffGuides to document cataloging and serials procedures, LibAnswers to manage problem reports with catalog records or subscription access, and the Slack app to keep communication flowing without filing up everyone’s email box.

KW - technical services

KW - library workflows

KW - springshare

KW - slack

M3 - Presentation

T2 - Arkansas Library Association

Y2 - 1 November 2016

ER -